The Drum

Customer experience is key to B2B digital transformation success

Customer experience is key to B2B digital transformation success

August 11, 2020

Change is uncomfortable, but it’s also inevitable. In the B2B marketing world, change has traditionally been a topic of resistance.

As B2B companies look to shift strategies to be more digitally focused, and embrace change, business strategies, content and customer experiences will need to evolve.

In the article below, TheDrum outlines examples of how today’s hottest B2B companies found success in approaching their business through a digital-first lens. Touching on everything from the finance industry to creators of appliances, the article introduces a path towards developing a successful B2B customer experience.

Search

Share

Recent Posts

Episode 4 – Airing it Out: A Conversation with NIKE Historian (Retired),Scott Reames

For three decades, NIKE Historian Scott Reames (retired) had a front row…

Episode 3: The Dynamos

Meet The Dynamos, four of today’s most inspiring marketing, brand & community...

Takeaways From a Killer Brand

While many brands may not be not able to pursue the kind...

Search

Share

Recent Posts

Episode 4 – Airing it Out: A Conversation with NIKE Historian (Retired),Scott Reames

For three decades, NIKE Historian Scott Reames (retired) had a front row…

Episode 3: The Dynamos

Meet The Dynamos, four of today’s most inspiring marketing, brand & community...

Takeaways From a Killer Brand

While many brands may not be not able to pursue the kind...

Interested in what you see?

Join our mailing list: